Update by user Jul 15, 2011
Update- I was contacted by two people at PF apologizing and offering to make this right. I appreciate the time these two individuals took and the offer to solve this once and for all. More later.
Original review posted by user Jul 14, 2011
So far, 3 contacts to PF who charge me $5 and sent replacement parts.So far, 6-8 of the SAME replacement parts (diverter and cartridges) -all failed within a year on my Parisa kitchen faucet.
I contacted PF a few month ago asking for a whole new faucet, but PF sent MORE replacement parts. So, I wrote to the CEO (Greg Gluchowski Jr.)Mr. Gluchowski ignored my letter.
A month later I emailed the same letter to his secretary and him...nothing again.
The bottom line...from my experience, Price Pfister makes crappy products and has a horseshit CEO.
Reason of review: Bad quality.