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I bought and had a licensed plumber install a phister fullerton toilet. Within about two weeks the reservoir tank started to leak into the bowl and as a result the water kept running and, as a result my water bill went up.

I was told I had to pick up a replacement toilet and dispose of the old toilet at my own expense. Within two minutes of installing the new toilet the same thing happened. I was told I was going to get a full refund in 7-10 days and over a month later was told it was lost in the mail.

A month later and now i am told my street name had an i where an a should have been. Cost of toilet(disposal of two),plumbing bills,rise in water bills and a ton of stress.Way to go phister!

Reason of review: Warranty issue.

Preferred solution: Full refund.

Pfister Cons: Added expenses and still no refund.

Location: Longueuil, Quebec

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