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Talked with service rep ,being im not original owner of your product with a lifetime warranty, let me rephase that ( lifetime warranty) it is not covered on your ( lifetime warranty) of your product ,i was not impressed with the answers and service. Athough i have seen...
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1.0
#1233075
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Pfister - Terrible

Talk to customer service rep and being I'm not the original owner a my house and the bathroooms have all pfister That have a lifetime warranty that doesnt cover any of them if you didnt puuchase them ,it is worthless ,lifetime warranty. , pfister needs to change to limited warranty, im getting new fixtures but they wont be your and i wont recomend you either
#1233046
I am sitting here with a leaking kitchen faucet assembly which is to be a warranty replacement. I am told it will take two weeks for the replacement to arrive. I look at the P.Ph. faucets here in stores and elsewhere and wonder why one of these can't be provided. And...
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1.3
#1230528
Pfister - Gross Incompetence regarding parts order.
I bought a Pasedena faucet last year and the soap dispenser was missing the tube that connects the pump to the bottle.Three calls and 1 email later we have received every part of the soap dispenser several times over but No Tube! What more can we do? I told the company...
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2.9
#1215279
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Pfister - Terrible service

Called days ago to ask a question about our broken kitchen faucet......NEVER HEARD BACK!!!! FINALLY GAVE UP AND PURCHASED A MOEN.....VERY HAPPY NOW!
1.1
Details
Advertised vs Delivered
Customer service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Staff
Value for money
Warranty
Website
#1212990
I bought a kitchen faucet less than 1 1/2 years ago for $150.00 thinking that I was buying a trusted brand. It started not turning, so I couldn’t move it from side to side, then the head just completely came apart and was spraying my into my kitchen! My husband called...
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#1212854
I had my bathroom remodeled and thought I was buying quality faucets. Price Pfister bathroom faucet started getting stiff so that I could hardly turn it on and off. I went back to Home Depot and they said they wouldn't fix it because it had been too long. I had a...
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1.0
I liked
  • Appearance
I didn't like
  • Does not work properly
#1203322
Pfister - Parts dont fit
Pfister - Parts dont fit
Bought a faucet with a list price of $339 and the brass locking nut that goes under the sink to hold it on is too big, it just slides over the threads and when it did get a bite i tried to snug it by hand and it broke loose and fell back off. Posted a review on...
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1.0
#1202363
I bought Pfister taps for my bathrooms about 5 years ago.they say there is a lifetime warranty. ONe of the taps has been dripping so we called customer care with the correct product number.It turns out customer care is in the Dominican Republic. After a few weeks, we...
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#1183315
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Pfister - Terrible customer service

A gasket blew on my kitchen sink and I call customer service many times during operating hours and they are always closed
1.6
Details
Advertised vs Delivered
Customer service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Value for money
Website
#1166043